We understand that most people require discretion, which is why we only use prepaid Xpress envelopes to package items. The contents are vacuum sealed and bubble wrapped for maximum discretion, protection, and freshness. There are no stickers or texts on the outside of the envelope that indicate magic mushroom so your nosy neighbors won’t think anything of it.

It all depends on your location in Canada. We send all items via Xpresspost. Delivery usually takes two to three business days under normal circumstances. However, if you reside in a poorly connected rural location, it may take a day or two longer.

No. Under no circumstances will we ever ship outside of Canada. Not even if the sky was falling.

In the event of this, there are two most likely scenarios: a) the postal worker put it in the wrong mailbox OR b) what often happens is that a postal worker will scan in all the packages saying they were “successfully delivered” then spend that day and/or the next day delivering it. If you do not get your package 2 days after the expected delivery date, let us know and we will file a trace with the post office. Canada Post will file an investigation which can take 5 business days to complete. If they can locate the package, they will ship it to you and you’ll get it a few days later. If it’s deemed “unrecoverable”, we will send you a 1x replacement free of charge (UP TO $500). From Canada Post The investigation involves contacting the addressee to confirm delivery, or to better understand how they receive their mail and, as applicable, if they checked with the front desk, security or mail room at the receiving address to see if someone else accepted the item on their behalf; their Community Mail Box for the item or parcel compartment key; around their property to see if the item was left in a safe location or in a mailbox attached to their home. In rare cases, a delivery scan is entered into our system before the item is delivered. If you become aware that the addressee has received the item before we contact you, simply reply to this email stating that you have received the item.

If you’re tracking your package on the Canada Post website and it looks like it’s headed to the wrong city, it’s most likely because of human error at Canada Post. While it may be rare, human error is not impossible, as the postal employee has to manually enter each postal code in the system and if they are off by a digit/letter, it can cause a routing error and subsequent delay of 1-2 days. Refer to the tabs above for a full breakdown of the procedure should you not receive your package.

Some customers ask for the Safe Drop delivery option. Please be aware that if you select this option, we will not be in a position to cover your product in the event that a loss occurs. However, we do continue to insure and cover the “Do Not Safe Drop” delivery option. Please let us know which delivery option you would like and we will be happy to send it the way you would like!